O QUE É JUSTIÇA ORGANIZACIONAL? A VOZ DO GESTOR
Palavras-chave:
Justiça Organizacional, Gestores, Discurso do Sujeito ColetivoResumo
O objetivo deste artigo é analisar o que é justiça organizacional na visão de gestores brasileiros. A pesquisa qualitativa foi realizada com 162 indivíduos com experiência em cargos de gestão. Foi questionado aos respondentes: o que é justiça dentro das organizações para você? Aplicou-se a estratégia do Discurso do Sujeito Coletivo, reconstruindo o discurso em pensamento único, composto por ideias centrais. Os resultados demonstram que os discursos emanados pelos gestores se aproximam das três dimensões tradicionais da Justiça Organizacional. Constatou-se que mesmo os supervisores estando em posição hierárquica superior que seus subordinados, eles expõem pensamentos análogos aos receptores de justiça.
Referências
Adams, J.? S.? (1?9?6?5?).? Inequity in Social Exchange.? In:? Berkowitz, L.? Advances in Experimental Social Psychology.? (vol.? 2?).? (pp.? 2?6?7?-?2?9?9?).? New York:? Academic Press.?
Beuren, I.? M.?, Barros, C.? M.? E.?, &? Dal Vesco, D.? G.? (2?0?1?6?).? Percepção de Justiça Organizacional dos Gestores no Uso do Balanced Scorecard para a Mensuração do Desempenho Estratégico.? Revista de Contabilidade e Organizações, 1?0?(2?7?), 3?1?-?4?5?.? http?:?/?/?dx.?doi.?org/?1?0?.?1?1?6?0?6?/?rco.?v1?0?i2?7?.?1?0?9?0?1?4?
Beuren, I.? M.?, Ribeiro, F.?, &? da Silva, O.? L.? (2?0?1?9?).? Percepção de Justiça Organizacional e Intenção de Turnover em Empresas de Auditoria.? Revista de Ciências da Administração, 2?1?(5?3?), 9?3?-?1?1?1?.? http?s:?/?/?doi.?org/?1?0?.?5?0?0?7?/?2?1?7?5?-?8?0?7?7?.?2?0?1?9?V2?1?n5?3?p9?3?
Beuren, I.? M.?, Santos, V.?, Marques, L.?, &? Resendes, M.? (2?0?1?7?).? Relação Entre Percepção de Justiça Organizacional e Satisfação no Trabalho.? Revista de Educação e Pesquisa em Contabilidade, 1?1?.? http?s:?/?/?doi.?org/?1?0?.?1?7?5?2?4?/?repec.?v1?1?i0?.?1?7?2?1?
Bies, R.? J.?, &? Moag, J.? S.? (1?9?8?6?).? Interactional Justice Communication Criteria of Fairness.? In:? Lewicki, R.? J.?, Sheppard, B.? H.? and Bazerman, M.? H.? (eds.?).? Research on Negotiations in Organizations, (vol.? 1?).? (pp.? 4?3?-?5?5?).? Greenwich:? JAI Press.?
Chan, S.? H.? J.?, &? Lai, H.? Y.? I.? (2?0?1?7?).? Understanding the Link Between Communication Satisfaction, Perceived Justice and Organizational Citizenship Behavior.? Journal of Business Research, 7?0?, 2?1?4?-?2?2?3?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?jbusres.?2?0?1?6?.?0?8?.?0?1?7?
Cohen-?Charash, Y.?, &? Spector, P.? E.? (2?0?0?1?).? The Role of Justice in Organizations:? A meta-?Analysis.? Organizational Behavior and Human Decision Processes, 8?6?(2?), 2?7?8?-?3?2?1?.? http?s:?/?/?doi.?org/?1?0?.?1?0?0?6?/?obhd.?2?0?0?1?.?2?9?5?8?
Cojuharenco, I.?, Marques, T.?, &? Patient, D.? (2?0?1?7?).? Tell me Who, and I’ll Tell You How Fair:? A Model of Agent Bias in Justice Reasoning.? Group &? Organization Management, 4?2?(5?), 6?3?0?-?6?5?6?.? http?s:?/?/?doi.?org/?1?0?.?1?1?7?7?/?1?0?5?9?6?0?1?1?1?7?7?2?9?6?0?7?
Colquitt, J.? A.?, &? Rodell, J.? B.? (2?0?1?1?).? Justice, Trust, and Trustworthiness:? A Longitudinal Analysis Integrating Three Theoretical Perspectives.? Academy of Management Journal, 5?4?(6?), 1?1?8?3?-?1?2?0?6?.? http?s:?/?/?doi.?org/?1?0?.?5?4?6?5?/?amj.?2?0?0?7?.?0?5?7?2?
Cropanzano, R.?, Bowen, D.? E.?, &? Gilliland, S.? W.? (2?0?0?7?).? The Management of Organizational Justice.? Academy of Management Perspectives, 2?1?(4?), 3?4?-?4?8?.? http?s:?/?/?doi.?org/?1?0?.?5?4?6?5?/?amp.?2?0?0?7?.?2?7?8?9?5?3?3?8?
Folger, R.?, &? Konovsky, M.? A.? (1?9?8?9?).? Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions.? Academy of Management Journal, 3?2?(1?), 1?1?5?-?1?3?0?.? http?s:?/?/?doi.?org/?1?0?.?2?3?0?7?/?2?5?6?4?2?2?
Goodstein, J.?, &? Aquino, K.? (2?0?1?0?).? And Restorative Justice for All:? Redemption, Forgiveness, and Reintegration in Organizations.? Journal of Organizational Behavior, 3?1?(4?), 6?2?4?-?6?2?8?.? http?s:?/?/?doi.?org/?1?0?.?1?0?0?2?/?job.?6?3?2?
Graso, M.?, Camps, J.?, Strah, N.?, &? Brebels, L.? (2?0?2?0?).? Organizational Justice Enactment:? An Agent-?Focused Review and Path Forward.? Journal of Vocational Behavior, 1?1?6?, 1?0?3?2?9?6?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?jvb.?2?0?1?9?.?0?3?.?0?0?7?
Homans, G.? C.? (1?9?6?1?).? Social behavior:? Its Elementary Forms.? London:? Routledge &? Kegan Paul.?
Hosmer, L.? T.?, &? Kiewitz, C.? (2?0?0?5?).? Organizational Justice:? A Behavioral Science Concept with Critical Implications for Business Ethics and Stakeholder Theory.? Business Ethics Quarterly, 1?5?(1?), 6?7?-?9?1?.? http?s:?/?/?doi.?org/?1?0?.?5?8?4?0?/?beq2?0?0?5?1?5?1?3?
Imamoglu, S.? Z.?, Ince, H.?, Turkcan, H.?, &? Atakay, B.? (2?0?1?9?).? The Effect of Organizational Justice and Organizational Commitment on Knowledge Sharing and Firm Performance.? Procedia Computer Science, 1?5?8?, 8?9?9?-?9?0?6?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?procs.?2?0?1?9?.?0?9?.?1?2?9?
Karriker, J.? H.?, &? Williams, M.? L.? (2?0?0?9?).? Organizational Justice and Organizational Citizenship Behavior:? A Mediated Multifoci model.? Journal of Management, 3?5?(1?), 1?1?2?-?1?3?5?.? http?s:?/?/?doi.?org/?1?0?.?1?1?7?7?/?0?1?4?9?2?0?6?3?0?7?3?0?9?2?6?5?
Khaleel, M.?, Chelliah, S.?, Islam, M.? S.?, Khalid, J.?, Jamil, M.?, &? Manzoor, F.? (2?0?1?6?).? Conceptual Model of Employee Trust in Management and Organizational Justice in International Companies.? International Journal of Multidisciplinary and Current Research, 4?, 7?4?6?-?4?5?0?.?
Krishnan, R.?, Loon, K.? W.?, &? Yunus, N.? A.? S.? (2?0?1?8?).? Examining the relationship between organizational justice and job performance.? International Journal of Academic Research in Business and Social Sciences, 8?(3?), 4?6?6?-?4?7?7?.? http?:?/?/?dx.?doi.?org/?1?0?.?6?0?0?7?/?IJARBSS/?v8?-?i3?/?3?9?4?2?
Kurian, D.? (2?0?1?8?).? Organizational Justice:? Why Does it Matter for HRD.? Journal of Organizational Psychology, 1?8?(2?), 1?1?-?2?2?.? http?s:?/?/?doi.?org/?1?0?.?3?3?4?2?3?/?jop.?v1?8?i2?.?1?2?9?6?
Langevin, P.?, &? Mendoza, C.? (2?0?1?3?).? How can Management Control System Fairness Reduce Managers’ Unethical Behaviours??.? European Management Journal, 3?1?(3?), 2?0?9?-?2?2?2?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?emj.?2?0?1?2?.?1?2?.?0?0?1?
Lefevre, F.? (2?0?1?7?).? Discurso do Sujeito Coletivo:? Nossos Modos de Pensar, Nosso eu Coletivo.? São Paulo:? Andreoli.?
Lefevre, F.?, &? Lefevre, A.? M.? C.? (2?0?0?6?).? O sujeito Coletivo que Fala.? Interface-?Comunicação, Saúde, Educação, 1?0?(2?0?), 5?1?7?-?5?2?4?.? http?s:?/?/?doi.?org/?1?0?.?1?5?9?0?/?S1?4?1?4?-?3?2?8?3?2?0?0?6?0?0?0?2?0?0?0?1?7?
Leventhal, G.? S.? (1?9?8?0?) What Should be Done with Equity Theory?? New Approaches to the Study of Fairness in Social Relationships.? In:? Gergen K.? J.?, Greenberg M.? S.?, Willis R.? H.? (eds).? Social exchange:? New advances in theory and research.? New York:? Plenum Press.?
Long, C.? P.? (2?0?1?6?).? Mapping the Main Roads to Fairness:? Examining the Managerial Context of Fairness Promotion.? Journal of Business Ethics, 1?3?7?(4?), 7?5?7?-?7?8?3?.? http?s:?/?/?doi.?org/?1?0?.?1?0?0?7?/?s1?0?5?5?1?-?0?1?5?-?2?7?4?9?-?3?
Pérez-?Rodríguez, V.?, Topa, G.?, &? Beléndez, M.? (2?0?1?9?).? Organizational Justice and Work Stress:? The Mediating Role of Negative, but not Positive, Emotions.? Personality and Individual Differences, 1?5?1?, 1?0?9?3?9?2?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?paid.?2?0?1?9?.?0?4?.?0?4?7?
Rahim, M.? A.?, Magner, N.? R.?, &? Shapiro, D.? L.? (2?0?0?0?).? Do justice perceptions influence styles of handling conflict with supervisors??:? What justice perceptions, precisely??.? International Journal of Conflict Management, 1?1?(1?), 9?-?3?1?.? http?s:?/?/?doi.?org/?1?0?.?1?1?0?8?/?eb0?2?2?8?3?3?
Schuster, M.? S.?, Dias, V.? V.?, &? Battistella, L.? F.? (2?0?1?5?).? Burnout e Justiça Organizacional:? Um Estudo em Servidores Públicos Federais.? Revista de Administração IMED, 4?(3?), 3?3?0?-?3?4?2?.? http?s:?/?/?doi.?org/?1?0?.?1?8?2?5?6?/?2?2?3?7?-?7?9?5?6?/?raimed.?v4?n3?p3?3?0?-?3?4?2?
Scott, B.? A.?, Colquitt, J.? A.?, &? Zapata-?Phelan, C.? P.? (2?0?0?7?).? Justice as a Dependent Variable:? Subordinate Charisma as a Predictor of Interpersonal and Informational Justice Perceptions.? Journal of Applied Psychology, 9?2?(6?), 1?5?9?7?-?1?6?0?9?.? http?s:?/?/?doi.?org/?1?0?.?1?0?3?7?/?0?0?2?1?-?9?0?1?0?.?9?2?.?6?.?1?5?9?7?
Sert, A.?, Elçi, M.?, Uslu, T.?, &? ?ener, ?.? (2?0?1?4?).? The Effects of Organizational Justice and Ethical Climate on Perceived Work Related Stress.? Procedia-?Social and Behavioral Sciences, 1?5?0?, 1?1?8?7?-?1?1?9?8?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?sbspro.?2?0?1?4?.?0?9?.?1?3?4?
Shahzad, K.?, &? Muller, A.? R.? (2?0?1?6?).? An Integrative Conceptualization of Organizational Compassion and Organizational Justice:? a Sensemaking Perspective.? Business Ethics:? A European Review, 2?5?(2?), 1?4?4?-?1?5?8?.? http?s:?/?/?doi.?org/?1?0?.?1?1?1?1?/?beer.?1?2?1?1?2?
Silva, A.? M.? M.?, Almeida, G.? O.?, &? Carvalho, D.? (2?0?0?5?).? O Papel das Dimensões da Justiça Organizacional Distributiva, Processual, Interpessoal e Informacional na Predição do Burnout.? Revista de Administração Mackenzie, 6?(1?), 1?0?7?-?1?2?7?.? http?s:?/?/?doi.?org/?1?0?.?1?5?9?0?/?1?6?7?8?-?6?9?7?1?2?0?0?5?/?administracao.?v6?n1?p1?0?8?-?1?2?7?
Singh, A.? (2?0?1?8?).? Continuous Performance-?Based Feedback and Justice Perceptions:? Evidence for Mediation by Experienced Participation.? IIMB Management Review, 3?0?(2?), 1?3?4?-?1?3?9?.? http?s:?/?/?doi.?org/?1?0?.?1?0?1?6?/?j.?iimb.?2?0?1?8?.?0?1?.?0?0?5?
Sousa, I.? F.? D.?, &? Mendonça, H.? (2?0?0?9?).? Burnout em Professores Universitários:? Impacto de Percepções de Justiça e Comprometimento Afetivo.? Psicologia:? teoria e pesquisa, 2?5?(4?), 4?9?9?-?5?0?8?.? http?:?/?/?dx.?doi.?org/?1?0?.?1?5?9?0?/?S0?1?0?2?-?3?7?7?2?2?0?0?9?0?0?0?4?0?0?0?0?5?
Staley, A.? B.?, &? Magner, N.? R.? (2?0?0?7?).? Budgetary Fairness, Supervisory Trust, and the Propensity to Create Budgetary Slack:? Testing a Social Exchange Model in a Government Budgeting Context.? Advances in Accounting Behavioral Research, 1?0?(1?), 1?5?9?-?1?8?2?.?
Swalhi, A.?, Zgoulli, S.?, &? Hofaidhllaoui, M.? (2?0?1?7?).? The Influence of Organizational Justice on Job Performance:? The Mediating Effect of Affective Commitment.? Journal of Management Development, 3?6?(4?), 5?4?2?-?5?5?9?.? http?s:?/?/?doi.?org/?1?0?.?1?1?0?8?/?JMD-?1?1?-?2?0?1?5?-?0?1?6?2?
Thibaut, J.? W.?, &? Walker, L.? (1?9?7?5?).? Procedural Justice:? A Psychological Analysis.? Hillsdale:? Lawrence Erlbaum Associates.?
Van den Broeck, A.?, Carpini, J.? A.?, &? Diefendorff, J.? M.? (2?0?1?9?).? How Much Effort Will I put Into my Work?? It Depends on Your Type of Motivation.? In:? Ryan R.? Oxford Handbook of Human Motivation.? (2?nd ed).? (pp.? 3?5?4?-?3?7?2?).? Hoboken:? John Wiley &? Sons.? http?s:?/?/?doi.?org/?1?0?.?1?0?0?2?/?9?7?8?1?1?1?9?1?6?8?0?5?8?.?ch1?9?
Downloads
Publicado
Edição
Seção
Licença
Autores que publicam nesta revista concordam com os seguintes termos:
- Declaro que o presente artigo é original, não tendo sido submetido à publicação em qualquer outro periódico nacional ou internacional, quer seja em parte ou em sua totalidade.
- Declaro, ainda, que uma vez publicado na revista Pretexto, editada pela Universidade Fumec, o mesmo jamais será submetido por mim ou por qualquer um dos demais co-autores, caso haja, a qualquer outro periódico.
- Por meio deste instrumento, em meu nome e em nome dos demais co-autores, porventura existentes, cedo os direitos autorais do referido artigo à Universidade Fumec e declaro estar ciente de que a não observância deste compromisso submeterá o infrator a sanções e penas previstas na Lei de Proteção de Direitos Autorias (Nº9609, de 19/02/98).
A Revista Pretexto é licenciada sob uma Licença Creative Commons Atribuição-NãoComercial-SemDerivados 3.0 Brasil.