WITH BADGE IN HAND AND JOKE ON THE TIP OF TONGUE

IDENTIFYING ITINERARIES, CONCEPTUAL STRUCTURE AND (RE)DESIGNING NEW PATHS ABOUT HUMOR IN THE WORKPLACE

Authors

Keywords:

Humor in the workplace, Humor in organizations, Humor as an organizational tool

Abstract

This study aimed to characterize the state of the art and identify the underlying conceptual structure of the phenomenon of humor in the workplace. To this end, a systematic literature review was carried out using the Web of Science database. The results revealed that the conceptual structure of the theme is conceived by investigations of the types of humor, measuring instrument, uses of humor and its effects on organizations. Furthermore, the main uses of humor refer to: protection against abusive supervision, expression of creativity and critical thinking, direct and indirect communication through sarcasm, relieving stress and tensions and encouraging cooperative work. From the research itineraries, gaps in the existing literature were found that inspired the creation of a research agenda. This review presents an overview that can help managers, workers and organizations understand the strategic relevance of humor in the work context. It is expected that the topic will become an issue on research agendas within the scope of People Management and Organizational Behavior.

Author Biographies

Michel Barboza Malheiros, Universidade Federal de Santa Maria - campus Palmeira das Missões

Doutorando em Administração no Programa de Pós-Graduação em Administração da Universidade Federal de Santa Maria.

Vanessa Piovesan Rossato, Universidade Federal de Santa Maria

Doutoranda em Administração pelo Programa de Pós-Graduação em Administração da Universidade Federal de Santa Maria (PPGA/UFSM).

Méroli Saccardo dos Santos, Universidade Federal de Santa Maria

Doutoranda em Administração pelo Programa de Pós-Graduação em Administração da Universidade Federal de Santa Maria (PPGA/UFSM). Professora no IFRS.

Taís de Andrade, Universidade Federal de Santa Maria

Professora adjunta do Departamento de Ciências Administrativas da Universidade Federal de Santa Maria. Doutora em Administração pela Universidade Federal de Santa Maria. 

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Published

20/03/24

Issue

Vol.22 N° 2 - Abril/Junho 2023

Section

Artigos

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Declaro que o presente artigo é original, não tendo sido submetido à publicação em qualquer outro periódico nacional ou internacional, quer seja em parte ou em sua totalidade. Declaro, ainda, que uma vez publicado na Revista FACES, editada pela Universidade FUMEC, o mesmo jamais será submetido por mim ou por qualquer um dos demais co-autores a qualquer outro periódico. Através deste instrumento, em meu nome e em nome dos demais co-autores, porventura existentes, cedo os direitos autorais do referido artigo à Universidade Fumec e declaro estar ciente de que a não observância deste compromisso submeterá o infrator a sanções e penas previstas na Lei de Proteção de Direitos Autorias (Nº9609, de 19/02/98).

 

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