Individual Psychological Effects of Technostress
Palavras-chave:
Tecnoestresse, Estresse, Tecnologia, Sentimentos NegativosResumo
Objetivo: Este estudo teve como objetivo analisar como os fatores geradores do tecnoestresse influenciam sentimentos negativos dos trabalhadores.
Provocação: Diante dos efeitos colaterais indesejados provocados pelo uso intensivo das tecnologias nas organizações, como os fatores que geram o tecnoestresse se relacionam com os sentimentos negativos vivenciados pelos trabalhadores?
Abordagem teórica: O estudo parte do reconhecimento do Tecnoestresse como uma construção conceitual multidimensional, concentrada nos fatores que geram esse estresse tecnológico, mas também pela exposição teórica de suas manifestações emocionais e comportamentais.
Método: Trata-se de um estudo survey com abordagem quantitativa, realizado com 274 profissionais usuários de sistemas organizacionais de informação com a utilização da modelagem de equações estruturais (PLS-SEM) como técnica analítica com observância aos critérios de validade de construto, confiabilidade, validade convergente e discriminante.
Resultados: Os resultados indicaram que fatores como tecnocomplexidade, tecnoinsegurança, tecnosobrecarga e tecnoinvasão estão associados a consequências emocionais negativas nos trabalhadores.
Conclusão: Este estudo amplia a compreensão dos impactos do Tecnoestresse ao mostrar empiricamente como seus fatores geradores estão relacionados a diferentes dimensões emocionais negativas dos profissionais. O estudo também oferece recomendações práticas para mitigar tais impactos, contribuindo para a formulação de estratégias de gestão que promovam o bem-estar no ambiente de trabalho digital e reduzam a resistência à adoção tecnológica.
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